Information We Collect

We may collect the following personal information:

• Name

• Email address

• Phone number

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You provide this information when you:

• Complete a contact form.

• Request information about our programs.

• Register for services.

• Subscribe to emails or text messages.

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How We Use Your Information

We use your information to:

• Respond to your inquiries.

• Provide information about our training programs and services.

• Schedule consultations or training sessions.

• Send appointment reminders.

• Send marketing emails and promotional offers.

• Send SMS messages regarding appointments, updates, promotions, and other business communications.

• Improve our services and customer experience.

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SMS Communications

By providing your mobile phone number and opting in, you consent to receive text messages from T.I.E. Performance.

These messages may include:

• Appointment confirmations and reminders

• Program updates

• Promotional offers

• General business communications

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Message frequency varies.

Message and data rates may apply.

You may opt out at any time by replying STOP to any message. For assistance, reply HELP or contact us using the information below.

SMS consent is not shared with third parties or affiliates for marketing purposes.

 

Email Communications

If you subscribe to our email communications, we may send newsletters, promotions, educational content, and updates.

You may unsubscribe at any time by clicking the unsubscribe link included in our emails.

 

Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share your information only with trusted service providers that help us operate our business, such as website hosting, CRM software, email communication platforms, and payment processors. These providers may only use your information to perform services on our behalf.

We may also disclose information if required by law.

 

Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of internet transmission or electronic storage is completely secure.

 

Children's Privacy

Our services are intended for athletes and families. We encourage parents or legal guardians to provide information on behalf of minors. We do not knowingly collect personal information directly from children without appropriate parental involvement.

 

Your Rights

You may request to:

• Access the personal information we have about you.

• Correct inaccurate information.

• Request deletion of your personal information, subject to legal or contractual obligations.

To make a request, please contact us using the information below.

 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date.

 

Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us.

 

T.I.E. Performance

Email: coachmendez@tieperformance.com